Welcome to MIANIMED!
We are committed to providing you with top-quality products and a seamless shopping experience. If, for any reason, you are not fully satisfied with your purchase, we offer a comprehensive return and refund policy to ensure your complete satisfaction.
Return Policy Duration:
You have 15 days from the date of delivery to initiate a return for eligible items.
Eligibility for Return:
To initiate a return, please follow these simple steps:
1. Contact our customer support team within 15 days of receiving the item(s) to request a return and obtain a return authorization.
2. Once your return request is approved, we will provide you with further instructions, including whether a returns label will be issued or how to proceed with the return shipping process if applicable.
3. Carefully package the item(s) in their original condition, along with all accessories, manuals, and packaging materials.
4. Clearly label the package with the provided return authorization details.
5. Ship the package back to us using a reliable and trackable shipping method (if you are responsible for the return shipping cost).
We are pleased to inform you that we do not charge any restocking fees on returns. Your satisfaction is our priority, and we want to make the return process as smooth as possible.
Once we receive your return and verify its eligibility, we will process your refund. The refund will be issued to the original payment method used during the purchase. Please allow up to 10 business days for the refund to reflect in your account, depending on your payment provider's policies.
If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your shopping experience with MIANIMED is a delightful one.
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